A safe working day for everyone behind the scenes.
During Complex Festival, thousands of visitors enjoy music, atmosphere and an unforgettable weekend.
But before the first visitor sets foot on the site, hundreds of people have already been working for days to make the festival possible. Stage builders, suppliers, caterers, technicians, security staff, volunteers and production teams work together under high time pressure toward one goal: a successful event.
Complex Festival believed that these people also deserve a safe working day.
That's why the organisation chose not only to organise safety for visitors, but also to make it a structural part of the work process for everyone behind the scenes
Solutions.
- Custom Made Training
- Training
- Certificate Management
The challenge.
A festival is a temporary organisation.
In a short space of time, hundreds of workers from dozens of different companies work together at one location. Many of them are only on site for a few days and are not yet familiar with the venue, the risks or the procedures.
That brings challenges.
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How do you ensure everyone receives the right safety information in advance?
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How do you know for certain that workers have actually read and understood this information?
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How do you keep track of who is authorised to carry out certain tasks?
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How do you avoid loose Excel files, paper sign-in sheets and inconsistent understanding?
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How do you make safety part of the preparation, without adding extra administrative burden?
The solution.
We developed a digital approach for Complex Festival in which safety becomes part of the onboarding process for every worker.
Even before someone sets foot on the festival site, they receive the right safety information and, where necessary, complete a short online training.
As a result, everyone arrives on site better prepared, so attention during set-up can go to the work itself.
What happens before arrival?
Every worker receives an invitation in advance.
Using a computer or smartphone, they can:
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Provide personal details.
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Complete the mandatory safety training.
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View site-specific rules.
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Complete a short knowledge test.
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Immediately demonstrate that onboarding has been successfully completed.
This gives Complex Festival advance insight into the preparation of all workers involved.
“Always knowing who is authorised, with direct communication whenever the situation calls for it.”
- Lucas De Beaumont, Co-owner Complex Festival
On site.
Through one central platform, Complex Festival can, among other things:
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Check which workers have completed their onboarding.
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Manage certifications and authorisations.
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Grant access to parts of the site or machinery based on certifications.
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Share safety information whenever necessary.
Result.
With this approach, Complex Festival has one central way of working for workforce safety.
This includes:
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A uniform safety approach for all suppliers and temporary workers.
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Less scattered communication via email and PDFs.
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Insight into completed safety instructions.
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Digital record-keeping of training and certification.
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A scalable way of working that can easily grow alongside future growth.